Kelly Rueffer

FAQ’s

Do I need a referral?

No. It is not necessary for you to have a referral to access services from Kelly. Some insurance policies, however, require a physician referral so that you can access your benefits. You may wish to check with your insurance provider to see what is required for your benefits.

How do I book an appointment?

To book an appointment please either email Kelly at kelly@kellyruefferpsychology.com or call 226-779-3353.

How much does each therapy session cost?

I bill at a rate of $190 per hourly session. A session is generally 50 minutes long with the last ten minutes reserved for scheduling and billing. I accept most forms of payment including cash, cheque, debit and credit.  I do not bill insurance companies directly.

How much does an assessment cost?

Assessment costs vary depending on the type of assessment that you are seeking. I bill at the same hourly rate for assessments as I do for therapy. You are billed the same amount for direct contact as well as time spent scoring and interpreting results, as well as preparing a written report should you require one.

What to do when you arrive?

Kelly’s office is located at 488 Erie Street, Unit A in Stratford. Parking is at the side and rear of the building. Please park where you like.

Do I need to bring anything along to my first therapy appointment?

No. The first session is an interview that allows Kelly to present to you an overview of services and office policies. It also allows her to gain an understanding of your current concerns and relevant background information. She will then provide you with a treatment plan and you can discuss goals for treatment.

Do I need to bring anything along for my first assessment appointment?

Not necessarily, however, if you have any previous assessment reports, those might be helpful for our current assessment. Additionally, any reports from other relevant professionals including but not limited to  speech and language pathologists, audiologists, optometrists, occupational therapists or physicians might  also be helpful. It can also be beneficial to access report cards. If you do not remember this information on the first day, not to worry, we can collect the information throughout the assessment.